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Job Offer: Client Implementation Manager: HSBC Bank (M) Berhad

Job description:

Client Implementation Manager

    income:  Competitive
    Job location:  Kuala Lumpur, Malaysia
    Employment Type:  Permanent, Full time
    Employer :  HSBC Bank (M) Berhad
    Updated on:  17 May 18

Client Implementation Manager
Some careers grow faster than others.

If you're looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential.

Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and compensates that will take you further.

Global Liquidity and Cash Management HSBC is recognised as one of the top tier providers of Global Liquidity and Cash Management services in the Asia-Pacific region.

As more corporate and institutional clients continue to consolidate their banking activities with the introduction of payments and cash management services, the potential growth of this business is substantial. Our customers view our regional client service proposition as a key element in deciding with whom to mandate their business.
We are now inviting qualified individuals to join this team in the function of Client Implementation Manager I.


Principal Accountabilities
    Work with local and regional GLCM team to ensure HSBC continues to be the lead Cash Management Bank in Asia;
    Ensure highest level of customer satisfaction and that the solutions of the Bank are delivered best-in-class while actively seeking to maximize return from both domestic, regional and global cash management implementations;
    Safeguard the Bank's interests by defining and implementing an efficient and professional Implementation process that streamlines workflow and ensure implemented solutions meet customer expectations and are compliant with the Bank's terms and conditions;
    Identify additional business acquisition opportunities through knowledge customers' business model and assisting customers in transitioning to HSBC;
    Work closely with Sales/RMs to implement mandates and establishing business partnerships with clients and providing value added services;
    Capture customers' voice and work closely with Product to enhance customers' banking practice;
    Ensure that services needed for Customised Implementations are delivered within agreed timelines and to meet bank's commitments to customers' timelines;
    Manage GLCM initiatives requiring implementation services and eventual commercialisation by ensuring skills are developed for new products to capture market share.


Skills & Attributes
    Preferably 3 to 5 years of working practice in project implementation or project management;
    Thorough and diverse knowledge of banking operations, products, services, and systems all over Asia Pacific;
    Need to have a high external profile, a confident outlook as well as strong interpersonal and communication skills, working together with companies Treasurers/Financial Controllers in providing advice and continuing support;
    Strong PC skills (Word, Excel, Powerpoint, Project & Databse management);
    Strong knowledge in Enterprise Resource Management systems and its behaviours
    Have the capability to conduct system integration tests, file formats development and interact with Information technology specialist to handle technical discussion.
    SWIFT knowledge and its implementation
    capability to deliver against a strict timeline;
    High level of personal motivation, time management, planning and organisational skills;
    Good command of spoken and written business English.


Job Category: Broadcast/Publishing [ View All Broadcast/Publishing Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Kuala Lumpur Kuala Lumpur
Address: Kuala Lumpur
Company Type Employer
Post Date: 05/17/2018 / Viewed 14 times
Contact Information
Company: HSBC Bank (M) Berhad

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