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Offer: Customer Service Executive:

Job description:

JOB DESCRIPTION

Job Job responsibilities:-
    Manage everyday task and meet SLA targets
    Handle inbound and outbound calls
    Attend to inbound enquiries, request and feedback received via email and chat
    Good follow up expertise
    contact with appropriate departments to resolve issues brought up by customer
    Enthusiastic, self-motivated and customer focusedJob Requirements:-
    Minimum SPM / STPM / Diploma in any discipline
   Working 4 days per week. Shift hours: 8.30AM to 8.30PM or 8.30PM to 8.30AM (Rotation located on work scheduled)
    Willing to work on weekends and public holidays.
    Good command of written and spoken English, expertise of other foreign languages and local dialects (Mandarin, Tamil) is an added advantage
    6 months to 1 year practice in Customer Service and/or Customer Support and/or Live Chat Support.
    Good computer expertise, especially Microsoft Words
    Good typing speed (min 40 wpm)
    Able to start work immediately is an added advantage

WORK LOCATION View larger map / directions View larger map

Address

2 Jalan Pasar, Pudu, 55100 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

COMPANY SNAPSHOT

Average Processing Time

9 Days

Registration No.

657868-X  

Industry

Others

Website

http://corp.offgamers.com

Telephone No.

+603-9223 4673

Facebook Fan Page

https://www.facebook.com/offgamers

Company Size

51 - 200 Employees

Working Hours

Regular hours, Mondays - Fridays

Dress Code

Casual (e.g. T-shirts)

Benefits

Vision, Medical, Miscellaneous allowance, Dental

Spoken Language

English

COMPANY OVERVIEW

Our company is at the forefront of providing quality service at an affordable rate for gamers from all walks of life and across the whole spectrum of game platforms. We adopt leading technologies of world class standards, to push the boundaries of monetizing, while pioneering new online concepts and products.
 
Our culture creates a challenging and compensateing work environment for our people to excel; to bring out the best in them and to stimulate a high performance culture. Everyone is compensateed competitively, because we recognise and compensate performance and contribution. We believe in nurturing talents from within our organization through a truly Transparent, Open and Flexible environment.
 
Our success is guaranteed by creative, productive employees who are empowered to make suggestions while thinking “outside the box.” Your job, every job, is essential to fulfilling our mission to “provide distinctive quality and unparalleled customer service” everyday to more people who “trust and respect” us. The primary goal at OffGamers, and yours, is to live our mission statement and continue to be an industry leader. We achieve this through dedicated hard work and commitment from every employee. Information technology is the desire of OffGamers’s management, from top to bottom, to have every employee succeed in their job, and assist in achieving our goals, as you pursue your career with OffGamers.
 
Be a part of a great and dynamic team, who speaks gaming acronyms

 

WHY JOIN US?

We encourage new ideas, work hard, play harder.

Skills:

Job Category: Creative Arts/Media [ View All Creative Arts/Media Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Kuala Lumpur Kuala Lumpur
Address: Kuala Lumpur
Company Type Employer
Post Date: 07/16/2018 / Viewed 132 times
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