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Job Offer: Customer Service Executive:

Job description:

JOB DESCRIPTION

Vacancy Location Available : Klang & JB
 
Job responsibilities:
 
    contact between customers and workshop pertaining to job progress
    Advise customers on repair work and regular service maintenance
    Provide professional advice, repair estimates & additional repairs approval according to MBM standards
    Provide professional technical advice to customers on repair 
    Monitor and plan everyday vehicle through-put according to workshop capacity with the Service Executive
    Perform follow-up call to customers with pending job on a timely basis
    Attend to customer satisfaction by minimizing complaints
    Update customers regularly on vehicle repair status
    Maintain good relationships with all contacts during the course of work and create a harmonious working environment

  Requirements:
 
    Min 5 years significant working practice in after sales service with customer service capacity
    Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, any field.
    2 Full-Time position(s) available.
    Good interpersonal, written and communication expertise in English and Bahasa Malaysia

COMPANY SNAPSHOT

Average Processing Time

More Than 2 Weeks

Registration No.

329033-V  

Industry

Automobile/Automotive Ancillary/Vehicle

Company Size

51 - 200 Employees

Working Hours

Regular hours, Mondays - Fridays

Dress Code

Business (e.g. Shirts)

Benefits

Medical, Miscellaneous allowance, Loans

Spoken Language

English

COMPANY PHOTOS

   
   

COMPANY OVERVIEW

NZ WHEELS is one of NAZA Group of Company and strongly believe that people make the company and are key to our success. We believe strongly in nurturing and compensateing our employees. As we continuously grow, we seek highly qualified, competent and committed individuals who can run with our vission and mission and take Information technology to greater heights. Those with the above attributes and expertise are invited to apply for a promissing career in our organization.

WHY JOIN US?

Our reputation in the automotive industry is not only known locally but also globally. In achieving our vision and mission towards gaining respect as a leading authorised dealership of Mercedes-Benz, we ensure relicapability, excellence and uncompromising standard of quality in our products and services in every business conduct.  
At NZ Wheels, we believe that our success lies in team work, diversity and the opportunity to grow. We are confident that we can furnish you with a range of opportunities to meet your career goals.  
We invite highly qualified, competent and committed individuals who are able to live up to our expectations to come and join us.

Skills:

Job Category: Creative Arts/Media [ View All Creative Arts/Media Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Johor, Selangor Johor
Address: Johor, Selangor
Company Type Employer
Post Date: 10/11/2018 / Viewed 7 times
Contact Information
Company:


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