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Offer: Field Trainer:

Job description:


   »Job Purpose
The Field Trainer is accountable for the overall competency of the Operations managers and crew, through on-the-job-training, class room training and organizing training courses conducted by third party training providers.

Job Job responsibilities:
   » Conducting regular on the job training courses an all aspects of the kitchen operations
   » Conduct service excellence classes, including Project Disney
   » Conduct training classes for all new products
   » Conduct Restaurant Management classes
   » Conduct training classes for all changes in SOPs
   » Assist Operations Management in formulating new SOPs
   » Organize the on-boarding of all new Operations staff
   » Organize training courses to be conducted by third party providers
   » Responsible of the monthly updating of all training courses
   » Responsible for all administration for internal and external training courses, including managing invitations to attendees
   » Advising Operations Management on training needs  
   »KPIs :
   » Positive organic sales growth
   » Net promotor score
   » Competency of restaurant management, crew leaders and crew – Overall operations, adherence to SOP
   » Customer complaints as a percentage of total customers  
   »Job Requirements :
   » Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Food & Beverage Services Management or equivalent.
   » Required language(s): Bahasa Malaysia, English
   » At least 2 Year(s) of working practice in the related field is required for this position.
   » Required Skill(s): • Strong verbal communication expertise • Strong presentation expertise • Confidence in delivering training • Attention to detail and organized
   » Preferably Manager specialized in Training & Development or equivalent.

WORK LOCATION View larger map / directions View larger map


Mid Valley City Lingkaran Syed Putra Kuala Lumpur Federal Territory of Kuala Lumpur Malaysia


Average Processing Time

8 Days

Registration No.



Food & Beverage/Catering/Restaurant


Telephone No.


Facebook Fan Page

Company Size

51 - 200 Employees

Working Hours

Regular hours, Mondays - Fridays

Dress Code

Casual (e.g. T-shirts)


Dental, Annual Bonus, Medical

Spoken Language



We aggressively hire potential candidates


About 4Fingers
Created and launched in Singapore in 2009
   »A young brand with unique fusion of Asian flavours, served in modern ' Western ' atmosphere.
   »A Self-service concept with customers order at counter and self collect of food at the pick up counter when the pager buzzed. ? Our Vision: To serve premium Crispy Chicken at it's BEST!


Fast growing company.
We pay located on your practice.
We take good care of our people as we believe 'happy staff brings happy customer'.


Job Category: Creative Arts/Media [ View All Creative Arts/Media Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Kuala Lumpur Kuala Lumpur
Address: Kuala Lumpur
Company Type Employer
Post Date: 10/13/2018 / Viewed 26 times
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