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Offer: Telesales Manager:

Job description:

JOB DESCRIPTION

? JOB OBJECTIVE:
To provide leadership abilities and supervise the telesales team in ensuring the team are able to meet the assigned targets.  prosperous candidate is also required to plan, strategies and to execute actions to achieve overall telesales team performance.
 
JOB Job responsibilities:
    Manage sales assignments and development of telesales staff and tracks sales performance through proper KPIs and other significant mechanism.
    Build positive relationship with customers; handle customers enquiries, assist in resolving customers issues and build positive relationship with customer.
    Ensure Company's customers tracking system is fully and properly utilised at all times. Monitor calls in order to ensure that appropriate training is given and that high standards of professionalism are maintained.
    Ensure all calls made aare meet with the agreed productivity standards of performance and problems highlighted by customers are resolved effectively and promptly through proper SOPs.
    Responsible for suggesting ideas to keep motivation levels high and suggesting methods to improve area operations, effiency and service to both internal and external customers. Requirements:
    Degree or equivalent in any field of study
    Minimum 3 years' practice in managery functions; preferably team leader or manager specializing in call centre or telesales/telemarketing related environment
    Positive attitude and minset; capability in handle stressful environment  

COMPANY OVERVIEW

As one of skincare fastest growing and most spirited companies, our Company has made a name for itself by providing unique laser & light skin treatments.  
 
We are one company that filled with sparkle, laughter and hard work - making us a unique place to work in.  The Company offer opportunities for growth and developmet and represent a wide variety of expertise and backgrounds.  If you're the type of person who puts the word 'solve' before the word 'problem', then we may have a fabulous opportunity for you. 

Skills:

Job Category: Creative Arts/Media [ View All Creative Arts/Media Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Kuala Lumpur Kuala Lumpur
Address: Kuala Lumpur
Company Type Employer
Post Date: 10/24/2018 / Viewed 58 times
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