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Offer: Claims Executive:

Job description:


Job Job responsibilities:
    Responsible to ensure that all legitimate claims are settled promptly and fairly and within company's cost effectiveness.
    Ensure claims reserves are maintained appropriately and adequately provided at all times.
    Ensure compliance of Customer Service Standards adopted by the Company.
    Ensure compliance of the Quality Objectives adopted by the Claims Department.
    Ensure compliance with Bank Negara Malaysia guidelines and Company's claims policy.
    Report advserse trends identified to Business Managers.
    Ensure fradulent claims are investigated thoroughly and significant action taken.
    Ensure claims leakages are minimised.
    Ensure claims reviews are conducted as scheduled.
    Regular liaison with underwriters and business units in relation to issue affecting policy and claims when arise.
    To provide assistance to managers on any other matters arising as requested from time to time or when necessary. 
Job Requirements:
    Degree holder or preferably significant insurance qualifications.
    Fresh graduates are encouraged to apply.
    Good communication expertise, written and spoken.
    Good team work and interpersonal expertise.
    Adequate negotiation expertise.
    Adequate planning and oganization expertise.
    Customer focused and result oriented.


Nearby Transportations

    Raja Chulan Monorail Station
    Dang Wangi LRT Station


Level 15 Menara Hap Seng 2, Plaza Hap Seng, No.1 Jalan P. Ramlee, 50250 Kuala Lumpur.


Average Processing Time

6 Days Fast

Registration No.




Company Size

1001 - 2000 Employees

Working Hours

Regular hours, Mondays - Fridays

Dress Code

Business (e.g. Shirts)


Medical, Education support, Dental, Vision, Insurance Coverage, Car and Housing Loan Interest Subsidy

Spoken Language

English and Bahasa Malaysia


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MSIG Insurance (Malaysia) Bhd (“MSIG Malaysia”) is a subsidiary of Mitsui Sumitomo Insurance Company, Limited and a member of MS&AD Insurance Group Holdings, Inc., one of the largest General Insurance groups in the world. The group has received strong financial rating from rating agencies such as Standard & Poor’s, and Moody’s and operates in over 42 countries and regions, of which 14 are in Asia.

Headquartered in Kuala Lumpur, MSIG Malaysia is backed by more than 100 years of practice in General Insurance with a network of 20 branches nationwide. Today, we are one of the largest General Insurer in the country – No.1 in Marine Cargo & No.2 in Fire Insurance categories.

In 2015, MSIG Malaysia was named the “General Insurance Company of the Year” at the 2015 Asia Insurance Industry Awards, in recognition of our outstanding efforts to advance the Customer practice and Industry leadership abilities in Enterprise Risk Management in the past year.

MSIG Malaysia is a licensed general insurer under Financial Services Act 2013 and regulated by Bank Negara Malaysia.



At MSIG Malaysia, we offer you more than just a career. We offer opportunities for personal development and fulfillment of career aspirations by listening and attending to your needs, giving you a sense of fulfillment from your work and allowing you to exercise your talents and capabilities.

We continuously look for dedicated talents who are committed to giving their best at whatever they do, contributing to the organisation and bringing value to the community through their work. If you are that individual who is active, confident, efficient, sincere and willing to go above and beyond – join the MSIG Family today.


Job Category: Creative Arts/Media [ View All Creative Arts/Media Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Kuala Lumpur Kuala Lumpur
Address: Kuala Lumpur
Company Type Employer
Post Date: 05/17/2019 / Viewed 18 times
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