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Job Opportunity: Team Leader - Regional Back End Operations (SC81):

Job description:


    Day-to-day operational efficiency on service business back-office in AP Regional Back-Office.
    Team Management, which including:
- Set-up monthly/everyday target of team and team members
- Monitor the performance
- Motivate team and trouble shoot if there is challenges on operational target.
- People management, hiring potential candidate, training and coaching people
    Professional communication with business counterpart
- Review the performance and discussion of operations
- For new Back Office Roll-in (SAP) countries, introduce the operational process and discuss the serviceable area
    Improve the operational efficiency by better proceeding, team operations strategy.
    Proceed transaction of service order management.
    Customer Relation Management:
- Meet the internal/external customers requirement
- Improve the efficiencies considering the customer satisfactory
    Pursue efficiency and quality
- Understand the service business process
- Deliver the level of service
    Act as team
- Strong team sprit required with team itself, the unit employees and Back Office Roll-in team
Job Requirements:
    Candidate must possess at least a Bachelor's Degree or Master's Degree in any field.
    At least 3-5 year(s) of working practice in the back office operation is required for this position, with practice in team management.
    candidates must be willing to work in Bukit Jelutong,Shah Alam.
    practice in SAP. 
    High responsibility
    Good interpersonal skill including motivating, coaching
    Problem solving 
Other Information:
    Permanent position with exposure in working in MNC
    1.5 months of contractual bonus
    16 days of Annual Leave
    14 days of Medical Leave
    Medical Coverage
    Yearly company trip 
Interested candidate, kindly APPLY ONLINE or send in updated resume to [email protected]
Shortlisted candidate will be notified. Thanks!


Average Processing Time

More Than 2 Weeks

Registration No.



Human Resources Management/Consulting


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Company Size

51 - 200 Employees




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Job Category: Creative Arts/Media [ View All Creative Arts/Media Jobs ]
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Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Shah Alam / Subang (Selangor) - Bukit Jelutong, Shah Alam Other
Address: Shah Alam / Subang (Selangor) - Bukit Jelutong, Shah Alam
Company Type Employer
Post Date: 08/14/2019 / Viewed 18 times
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