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Job Opportunity: Intern - First Choice Department:

Job description:


We are seeking for a young and energetic intern to support our Net Promoter Approach:
The areas of responsibilities are as folllows:-
    Contacting customer via phone to do a survey using Net Promoter Approach®
    Contacting customer located on different touch point from country direction
    Sets the platform for customer to understand that DHL is concern and focus on Customer satisfaction.
    Respond to customer feedback and noted every feedback receives
    Prepare customer for follow up call from Second caller  
    Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in any field.
    Required language(s): English
    No work practice required.
    Preferably specialized in Logistics/Supply Chain or equivalent.

WORK LOCATION View larger map / directions View larger map


Level 27, Menara TM, off Jalan Baharu, Kuala Lumpur 50762 Malaysia


Average Processing Time

More Than 2 Weeks

Registration No.




Company Size

501 - 1000 Employees

Working Hours

Regular hours, Mondays - Fridays

Dress Code

Business (e.g. Shirts)



Spoken Language





Look for jobs in: Number One in express and logistics

More performance, more services, more possibilities

DHL is the global market leader in international express, overland transport and air freight. Information technology is also the world's number 1 in ocean freight and contract logistics. DHL offers a full range of customised solutions - from express document shipping to supply chain management

We transport shipments rapidly, safely and on time all over the world. The basis for this is our comprehensive network, combining air and ground transport for optimal delivery performance. On the one hand, this gives us worldwide reach, and on the other, a strong local presence and unique knowledge of local markets and customers.

In the logistics area, globalisation is creating ever more complex supply chains. Again, DHL's combination of global reach and local knowledge is a key competitive edge. We also offer a wide variety of standardised services as well as tailor-made industry solutions. This is the only way to deliver to the high standards that our global customers are demanding.

DHL is 100% owned by Deutsche Post World Net.

DHL Malaysia is currently looking for dynamic individuals to be part of an exciting and challenging environment. Join us and we will take you up the path of management excellence!
DHL is the first international air express company to set up operations in Malaysia since 1973. With our practice in local and regional markets, you can expect the highest level of quality and service in a total logistics solution. We have invested continuosly in people to make improvements in infrastructure and systems. We have built the world's most sophisticated computerised Customs clearance network, and also introduced a nationwide mobile scanning system.
Product & Services
Our services and solutions provide the fastest pick-up and delivery worldwide, giving you a competitive advantage:
    DHL Worldwide Package Express
    DHL International Document Express
    DHL Import Express Service
    DHL Jumbo Box & Jumbo Junior
    Delivery Duty Paid
    Shipper's Interest Insurance
    Express Logistics Solutions
    Selection of packaging materials  
DHL has a capital commitment programme of 3.3 billion Euros over three years. Todate, DHL Express owns 15,772 vehicles and 262 aircraft and manages one of the world's largest private telecommunication network linking DHL's 3,737 stations and 36 hubs.


Cultures and Values
DHL supports openness, "can do" culture and performance oriented. DHL organisation values in its people:
    Passion for Customers
    Respect for People
    Drive for Excellence
    Honesty & Integrity  
DHL Malaysia offers an above average remuneration package plus Annual Leave Entitlement ranging from 14 to 22 days per year, Sick/hospitalization Leave, Compassionate leave, Maternity leave, Training & Development, Discounted courier service, Recognition Awards, Sports Club activities, Flexi-benefits options. DHL also offers a wide variety of benefit programs and services. DHL is proud of its performance -oriented culture and offers attractive incentives that compensate individual as well as group/team performance. Allowances for transport, communications, shifts, etc are paid to eligible categories of staff. DHL provides comprehensive training & development upon entry with an Employee Induction Program. DHL supports continuous development of all staff through investment in training, social programmes and working environment. Continuous job opportunities are provided to allow mobility of our staff within the company.


Job Category: Creative Arts/Media [ View All Creative Arts/Media Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Kuala Lumpur Kuala Lumpur
Address: Kuala Lumpur
Company Type Employer
Post Date: 10/10/2019 / Viewed 26 times
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