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Job Opportunity: Service Manager (Maintenance):

Job description:


    To manage, handle and improve entire topic of Authorized Service Centers (ASC) nationwide
    To manage, supervise and improve entire operation of Factory Service Centers (FSC)
    To build a strong service team that provide professional service to assist customer on technical consultation and technical troubleshooting of any company tools
    Maintain good relationship with customers, ASCs and Dealers
    Consistently sensitive about after-sales service issue and upgrade the level of service from time to time by visiting ASCs and dealers
    To improve competency level of ASCs by providing necessary training and make sure all ASCs understand their obligation of being company ASC.
    To strategically plan on expand and build strong ASCs network nationwide
    To build competency level of technician and service manager
    Plan and propose spare parts inventory level that enough to avoid issue of insufficient spare parts.
    To make sure the spare parts stock level of FSCs are adequate and in healthy level for service usage
    To manage all warranty claims and assist customer service upon customer feedback and complaints.
    To prepare FSC monthly report of all the repair tools in the service center on every first working day of the month.
    To meet 5S of working place.
     Others ad-hot tasks will be assigned from time to time when and as necessary by the superior.
JOB Requirements:
    Candidate must possess at least Diploma, Bachelor’s Degree in mechanical engineering or any other related fields.
    Minimum six (6) years of working practice in service repairing and team management skill.
    Possess a strategic mind set with high level of integrity, ethics and results driven.
    Excellent analytical, problem solving, interpersonal and communication expertise.
    Excellent participatory management expertise, effective team-builder with high accountcapability for his/her actions.
    Required expertise: Microsoft Power Point, Words & Excel.
    Required language: English, Chinese, Malays.


Average Processing Time

1 Day Fast

Registration No.



Human Resources Management/Consulting

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Company Size

1 - 50 Employees


   To Be The Top Choice in Human Capital Solutions across South East Asia.  
   Empowering Businesses, Enriching Lives through Dynamic & Zealous connections.  
Today,  CareerMaster  represents clients in the house grown (local) companies to large Multinational Organizations across all industries and specializations. Our large customer base is a strong testimony of our high level of quality and committed services to our customers.
At the core of  CareerMaster  is a team of dedicated consultants who possesses practices with the capability to understand clients’ business, equipped with the expertise base to qualify and perfectly match candidates effectively according to clients’ requirements and ensuring that staffing needs are met on time with confidentiality. 

Position located in Johor.
Our client is one of the main Manufacturer and Distributor of Power tools in Malaysia. They have their own Production Facilities over seven countries.
Attractive Benefits Included:
   Fixed Basic
   Medical Benefits
   Career prospects in High Profile & Multi National Environment
   Friendly, well-organized, systematic, high-technology environment to work in

income will commensurate with candidate's practice and track records of achievements.
Interested candidates, kindly forward your updated resume in Microsoft format to  [email protected]
Shortlisted candidates will be notified.
Agensi Pekerjaan Careermaster Sdn Bhd (JTKSM 578)
For more information, Please kindly call  Tel: 607 – 3535 294




Job Category: Creative Arts/Media [ View All Creative Arts/Media Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Kuala Lumpur Kuala Lumpur
Address: Kuala Lumpur
Company Type Employer
Post Date: 11/09/2019 / Viewed 17 times
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