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Collection agent:

Job description:


Job Job responsibilities:
    To contact, negotiate, persuade and convince customer to pay i.e. quick thinker with quick answers (versatile) when customer try to evade payment.
    To assess how genuine a customer’s reason for non-payment and propose a solution with alternative options i.e. reschedule, refinancing, etc.
    To communicate and carry oneself in a proper professional manner. 
    Practice fair dealing with customers.
    To listen attentively and respond when appropriate.
    Inquisitive and analytical mind to provide feedback for future credit and marketing strategies.
    To attend to the documentation required to assist collection. 
Job Requirements:
    Recognized Diploma/Degree in any field with or without working practice in collection.
    Fresh Graduate are encourage to apply as on-job training is provided upon joining.
    Good working attitude, Passionate and Self-motivate.
    Strong communication and negotiation expertise.
    Must be target oriented and work well under pressure.
    Computer literate, i.e. Microsoft word and excel
    We offer lucrative incentive for performance staff on monthly basis.

WORK LOCATION View larger map / directions View larger map


Wisma Bumiraya, No.10 Jalan Raja Laut


Average Processing Time

More Than 2 Weeks

Registration No.



Banking/Financial Services


Company Size

2001 - 5000 Employees

Working Hours

Regular hours, Mondays - Fridays

Dress Code

Formal (e.g. Shirts + Ties)


Medical, Loans, Dental, Optical

Spoken Language





United Overseas Bank ("UOB") was incorporated on 6 August 1935 as the United Chinese Bank. Founded by Datuk Wee Kheng Chiang, the Bank catered mainly to the Fujian community in its early years. The change of name was effected in 1965. Over the past 76 years, UOB has grown from strength to strength. Through a series of acquisitions, Information technology is now a leading bank in Asia. Besides Far Eastern Bank in Singapore, UOB’s major banking subsidiaries in the region are United Overseas Bank (Malaysia), United Overseas Bank (Thai), PT Bank UOB Buana and United Overseas Bank (China). Today, the UOB Group has a network of over 500 offices in 19 countries and territories in Asia Pacific, Western Europe and North America.

UOB (Malaysia) offers an broad range of commercial and personal financial services through its branches, subsidiaries and associate companies: commercial lending, investment banking, treasury services, trade services, cash management, home loans, credit cards, wealth management, general insurance and life assurance.


UNITED OVERSEAS BANK (MALAYSIA) BHD is a subsidiary of United Overseas Bank Group, Singapore and has had a presence in Malaysia since 1951. With 45 branches located across the country, UOB Malaysia has the largest branch network of any foreign bank operating in Malaysia.
We are pursuing passionate, dynamic, self motivated individuals who are driven towards achieving performance excellence. As a leading bank in Asia-Pacific, we offer challenging opportunities to meet your career aspirations. At UOB, we are dedicated to making a big impression in the region. As a team, we know we will make a difference and shape Asia's future.
Join us at UOB, as we make our mark in Asia.



Job Category: Creative Arts/Media [ View All Creative Arts/Media Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Kuala Lumpur Kuala Lumpur
Address: Kuala Lumpur
Company Type Employer
Post Date: 11/21/2019 / Viewed 36 times
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