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Live Interpreter Mandarin / Cantonese - English (Full Time Work in the house):

Job description:

JOB DESCRIPTION

Requirements
    Fluency in English, Mandarin/Cantonese speaking is a MUST
    capability to provide cultural competency and assess regional and accent differences to find ways of communicating with the Limited English Proficientcy(LEP).
    Excellent listening, retention and note-taking skills to maintain a high level of accuracy during interpretation.
    Education or work practice in language-related fields such as teaching, language assessment, translation or interpretation preferred.
    Computer literate
    Full-Time and Freelance position available
    Working Location : Work in the house (Training in Penang for 5 weeks)
    Shift Working hour (with overnight shift)
    Comfortable working with Video on.Job Description 
    Answer calls promptly and conduct interpretation in a friendly and professional manner.
    Render correct concepts and meanings according to the conventions of established interpretation protocol avoiding omissions or additions.
    Speak clearly in both languages using proper pronunciation, enunciation and polite expressions.
    Maintain a professional demeanor all over the call at all times.
    Remain calm during calls in the event that one of the primary speakers is incoherent or upset, especially in emergency situations.
    Maintain punctuality and availcapability during scheduled work hours.
    Follow client instructions, in compliance with protocol to ensure client expectations are met with the Limited English Proficiency (LEP), avoiding interaction with the LEP without client’s permission.
    Understand protocol and terminology for various industries including, but not limited to, Medical, Insurance, Finance and Law.
    Demonstrate commitment to cultural sensitivity and working in a diverse environment.

WORK LOCATION

Address

Work in the house - Training in Penang for 5 weeks

COMPANY SNAPSHOT

Average Processing Time

More Than 2 Weeks

Registration No.

1194708K

Industry

Call Center/IT-Enabled Services/BPO

Website

https://www.teleperformance.com/en-us/

Facebook Fan Page

https://www.facebook.com/TeleperformanceGlobal

Company Size

More than 5000 Employees

Working Hours

Depends on clients

Dress Code

Casual but respectful of clients' preference

Benefits

Medical, Miscellaneous allowance

Spoken Language

English

COMPANY OVERVIEW

Teleperformance is the global leader in outstanding customer practice.
We are the worldwide leader in Omnichannel customer practice. We’ve been providing superior customer care services for leading companies all over the world since 1978, with skills in many markets and verticals.
We work with people and for people to bring passion and excellence to our businesses like our own business. That is what we do. We transform passion into excellence.
With a large global footprint, we bring together best practices and practice from several countries worldwide combined with continuous innovation, the best mix of agents, efficient processes, intelligent analytics and strategic locations. This means rapid team assignment and a variety of solutions to provide a seamless and enriched customer practice wherever you need us.
We are moved by passion. Information technology defines us. Information technology motivates us. Information technology moves us forward. And Information technology is part of everything we do.

 

WHY JOIN US?

    Teleperformance is a people centric company that cares for its people
    Tremendous growth prospects in Malaysia with Penang as the first site in the country
    Opportunity to work with many famous global brands
    Excellent & vibrant work environment
    Gateway to work in 65 other countries where Teleperformance is present 

Skills:

Job Category: Creative Arts/Media [ View All Creative Arts/Media Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Kuala Lumpur Kuala Lumpur
Address: Kuala Lumpur
Company Type Employer
Post Date: 03/26/2020 / Viewed 6 times
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