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Job description:


Senai, Johor

What does a Warehouse Customer Service Executive job description include?
    Maintains receiving, warehousing and distribution operation by initiating coordinating, and enforcing program, operational and personal policies and procedures.
    Complies with federal, state, and local warehousing, material handling, and shipping requirement by study existing and new legislation; enforcing adherence to requirements, advising management on needed actions including ‘bonded warehouse’.
    Handles Customer’s complaint and ensure recovery action is taken promptly and appropriately
    contact with clients, supplier and transporter on operation coordination.
    Continuous review on procedures, processes and system in achieving an optimum quality and efficiency.
    Good rapport with customers to create more business opportunity for the Company.
    Provide weekly & monthly reports to customers.
    Assist with or perform in administrative tasks.  
Key expertise and qualifications of a Warehouse Customer Service Executive:
    Candidate shall possess at least a Diploma/Bachelor’s Degree in Logistics/Supply Chain/Transportation/Business Management or equivalent.
    At least 3 year(s) of working practice in Warehouse Logistics Service Provider environment would be preferred.
    Handle and manage  ‘bonded warehouse’  with 3 years’ practice.
    Excellent and strong communication skill, spoken and written in Bahasa and English.
    leadership abilities and interpersonal skill.
    Excellent and strong problem-solving skill.
    Adept with Microsoft Office Suite (Outlook, Excel, Word, etc.)
    Possess own transport and willing to travel outstation.  
    5 working days (9 am – 6 pm)
    Yearly increment
    Bonus / incentives
    Replacement leave
    Training, and



PTD 41365, Jalan Idaman 2/3, Taman Perindustrian Senai, 81400 Senai, Johor, Malaysia


Average Processing Time

More Than 2 Weeks

Registration No.





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Company Size

51 - 200 Employees

Working Hours

Regular hours, Mondays - Fridays

Dress Code

Business (e.g. Shirts)


Medical, Miscellaneous allowance, Dental, Parking, Vision

Spoken Language





Lima Bintang Logistics  was founded with the purpose of Making Every Delivery Safe For People.
Since our founding in 2001, LBL has grown tremendously. From offering general transportation we now offer fully integrated logistics solutions and services—including public bonded warehouse, heavylifting and heavy transportation services, LMW consultancy and compliance services, chemical and dangerous cargo logistics, marine and offshore logistics, container haulage and international freight forwarding. And starting from 20 employees in small town Kota Tinggi,Johor, we now have more than 200 employees and drivers and 7 offices in Malaysia and Singapore. A lot has changed since the first LBL truck appeared. But some things haven’t changed: our commitment and our belief in delivering our purpose of " Making Every Delivery Safe For People".
We are expanding in line with rapid growth of the Company. If you are keen and interested with being part of member in realizing LBL purpose, possess the right attitude and willing to shape the future of Malaysia Logistics safety performance. We welcome you to be part of Lima Bintang team!


LBL is not hiring workers, we are seriously inviting talent to serve and contribute to the company for betterment of industry and community.
You must a person who want to make a positive impact to Malaysia logistics industry by driving the safety performance and embrace the best practices.
LBL is a business organization with minimum hierarchy, we work in environment of corporate system and family culture. As such, we trust each other as family member and guided  them with integrated management system (LBL is ISO9001 and OHSAS 18001 certified company)
We embrace members with outstanding performance and compensate them handsomely.
We embrace technology and embark into fully digitization for future logistics era.
We embrace members has great learning spirit, we believe reading is the key part of growing. Learning and sharing form important part of core value for LBL
We embrace members with great leadership abilities, who can share their ideas, improvements, solutions, expertise and unleash team members potential to achieve company goal.
We embrace members who seek continue improvements, continue to challenge our current systems and processes for driving better result. 
We embrace young members who has clear goal setting, showing greate concern on personal achievement, as we believe the future of company shall in hand of young generations.
We embrace members openness and honesty, we believe failure shall be part of journey toward success. We value suggestion for improvement and solutions, we say no to excuses.
We embrace straight and open discussion, we say no to office politics
Collectively, we have more than 180 employees enabling our purpose in Making Every Delivery Safe For People. You can be the part of us in shaping the future of Malaysia Logistics Industry!


Job Category: Creative Arts/Media [ View All Creative Arts/Media Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Johor Bahru (Johor) Other
Address: Johor Bahru (Johor)
Company Type Employer
Post Date: 06/30/2020 / Viewed 5 times
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