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Customer Service adjunct (Mutiara Damansara):

Job description:

Customer Service adjunct (Mutiara Damansara)

    Petaling Jaya, Selangor, Malaysia
    24/05/2023Employer : CT Art Designs Sdn Bhd
Type: Full time
Job Category: Installation-Maint-Repair

 

Job Description

income range: RM2000-RM2200 per month
Employer : CT ART DESIGNS SDN BHD
Workplace: IKEA DAMANSARA
1st Flr, No. 2, Jalan PJU 7/2,
Mutiara Damansara,
47800, Petaling Jaya Selangor, Malaysia
Interview Job location: IPC SHOPPING CENTRE
P2-1, No. 2, Jalan PJU 7/2,
Mutiara Damansara,
47800, Petaling Jaya Selangor, Malaysia
Requirements
    Fresh SPM/STPM/Diploma/Certificate are encouraged to apply;
    Independant, pro-active, good communication and interpersonal expertise;
    Computer literate in Miscrosolf Office and SQL Accounting Software;
    5 working days - 9.30am to 7.00pm / 12.30pm to 10.00pm/ 2 days full shift 9.30am to 10.00pm.Able to work on shift,saturday, sunday and public holiday;
Responsibility
    contact with customers, sub-contractors, IKEA Co-workerand significant party;
    Provide information about products and services;
    Arrange appointment schedule for customer and ensure proper records of customer details;
    Handle and resolve customer complaints and issues;
    Perform necessary follow up on customer case;
    Manage day to day customer service operation including administration tasks;
    Reminder calls on installation date and time;
    Issue invoice, official receipt and credit note;
    Prepare daily/weekly/monthly report to significant party;
    Attend meeting with significant party especially IKEA Management;
    Perform ad-hoc tasks as assigned by the manager.
Benefits
    5 Working days according to Roster;
    Entitle to overtime and public holiday paid;
    Annual Leave and Medical and Hospitalisation Leave;
    Annual Dinner & Raya Dinner.
VIEW EMPLOYER E-MAIL / APPLY FOR JOB Send application or enquiry:

CT Art Designs Sdn Bhd
Company Profile

Skills:

Job Category: Broadcast/Publishing [ View All Broadcast/Publishing Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Other
Company Type Employer
Post Date: 05/24/2023 / Viewed 42 times
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